Privacy Policy

This Privacy Policy ("Policy") outlines how Trusted Dental & Orthodontics ("we," "our," or "us") gathers, utilizes, and protects your personal data when you interact with our website and any related digital platforms that link to this Policy (collectively, the "Site").

Our goal is to help you make informed choices about your privacy. We may update this Policy periodically. If we make changes, we will update the "Last Updated" date above. We suggest checking this page regularly to stay informed about our data practices.

1. Defining Personal Information

As used in this Policy, "Personal Information" refers to details that identify you as an individual. This includes, but is not limited to:

  • Full name and physical address

  • Phone numbers (mobile and landline)

  • Email addresses

  • Payment details (such as credit card numbers)

This does not include "aggregate" or anonymized data. Aggregate data is information we collect about groups or categories of users that does not identify any specific person. We use this data to understand Site trends and improve our services.

2. How We Collect Data

Information You Provide (Active Collection)

We collect data that you voluntarily submit to us. This happens when you:

  • Register for a patient account.

  • Complete online forms or request appointments.

  • Contact us via email or customer support tools.

  • Sign up for events, newsletters, or interactive forums.

Information Collected Automatically (Passive Collection)

When you browse our Site, certain technical data is captured automatically, including your IP address, browser type, operating system, and referring URLs.

We also utilize:

  • Cookies: Small files saved to your device that help us remember your preferences and improve Site functionality. You can manage cookie settings through your browser, though disabling them may limit some Site features.

  • Web Beacons: Tiny, transparent images used to track Site traffic or verify if an email was opened.

3. How Your Information is Used

We use the data we collect to provide a high-quality experience and manage our practice. Specifically, we use it to:

  • Process transactions and deliver the services or information you request.

  • Respond to your inquiries, comments, or technical issues.

  • Improve the Site by analyzing user trends and preferences.

  • Send administrative updates, security alerts, and appointment confirmations.

  • Provide news about upcoming events, promotions, or dental services that may interest you.

4. Sharing Your Information

We do not sell your personal data. We only share information with third parties in the following circumstances:

  • Service Providers: With trusted vendors and consultants who assist in our operations (e.g., website hosting or payment processing).

  • Consent: When you explicitly give us permission to share your data.

  • Legal Necessity: If required by law, subpoena, or court order, or if we believe disclosure is necessary to protect the safety and rights of our staff, patients, or the public.

  • Business Transfers: In the event of a merger, sale of assets, or acquisition.

Note on Public Forums: If you post comments or content in public areas of our Site, that information becomes visible to others. We urge you to exercise caution when sharing personal details in public spaces.

5. Security and Third-Party Links

Data Security

We implement industry-standard safeguards to protect your data from unauthorized access or loss. However, please remember that no digital transmission is 100% secure. If your account requires a password, it is your responsibility to keep it confidential.

External Links

Our Site may link to external websites. We are not responsible for the privacy practices of those third parties. We recommend reviewing the privacy policies of any external site you visit.

6. Your Choices and Controls

You have the right to manage how we communicate with you.

  • Marketing Emails: You can stop receiving promotional emails at any time by clicking the "unsubscribe" link found at the bottom of our messages.

  • Cookies: You can adjust your browser settings to reject cookies, though this may impact your ability to use certain parts of our Site.